General Information & Policies
Below you will find deposit and refund info, check-in/check-out
times and, group booking policies.
All rooms are non-smoking and sorry no pets allowed.

Call: 518-622-9363 or Email: reservations@GlenFallsHouse-NY.com

welcome

blooming gardens

2014 Policies

Check-In/Check-Out
We welcome the arrival of guests early in the day but cannot assure your room will be ready until check-in time.

Weekends (May, Jun, Sep & Oct)......................Check-in 2pm; Check-out 2pm

Anytime During (Jul & Aug)..............................Check-in 3pm; Check-out 11am

General Policies

A $100 per room deposit is required via credit card at time of reservation. Two weeks notice is required when canceling your reservation or shortening your stay ( holiday weekends require three weeks cancellation notice). If you cancel within two weeks of your arrival date we regret we cannot refund your deposit. If you shorten your stay with less than two weeks notice by either late arrival or early departure we regret, you will be charged for days already booked. Confirmation numbers will be given on the phone or sent via email for each room booked and for all reservation changes. Sorry no refunds or credits on missed meals.

One Night Stays
Payment in full is required at time of booking. $10 per person will be added to bill for room and meal gratuities.

Group Policies & Room Block Holding (Ten or more rooms)
Glen Falls House will hold a block of rooms up to three months prior to event date. During the holding period all participating parties must call for reservations and provide a deposit via credit card in the amount of $100 per room. The group has up to three months before the event date to cancel or reschedule the event in the current calendar year. If group cancels with less than three months notice we regret we cannot refund participants deposits. Individuals participating in group reservations have up to three weeks prior to their arrival date to cancel for a deposit refund.

Call or email for reservations, we accept all major credit cards via phone only.
reservations@GlenFallsHouse-NY.com or 518-622-9363

*All rooms non-smoking. * Sorry, no pets allowed.